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Visitor Access Due to COVID-19,
Precautions and How You can Help

Bridgemoor Transitional Care is closely monitoring COVID-19 developments in partnership with our local and state health departments, Centers for Medicare and Medicaid Services (CMS) and the U.S. Centers for Disease Control and Prevention (CDC) for coordination and guidance. The safety of Bridgemoor Transitional Care patients, Bridgemoor Assisted Living residents and all Bridgemoor employees remains our top priority.

Transitional Care Visitor Access

On Wednesday, March 11, we implemented new measures limiting visitor access. On March 13, we updated these measures to comply with new CMS guidelines prohibiting all visitors, including family members, from entering our facilities. Per Governor Abbott’s March 19, 2020, Executive Order No. 3, only visitors providing critical assistance are allowed to enter our Transitional Care facilities.

While we understand this may be an inconvenience to patients and families, it is important that we ensure our patients and staff remain safe during this time. We are very sorry to have to restrict visitation, especially for family, and we appreciate your understanding.

Assisted Living Visitor Access

On Monday, August 24, the Texas Health and Human Services Commission (HHSC) approved Phase 1 visitation protocols for indoor visits at Bridgemoor Assisted Living in Fort Worth. This means that our facility has not had any confirmed cases of COVID-19 for at least 14 consecutive days, and can allow scheduled visits with residents. Bridgemoor has far exceeded this requirement with the last confirmed case on March 29, 2020. 

Visitors must call 682-250-4195 between 9 a.m. and 5 p.m., Monday-Friday, to schedule a visit prior to coming to the facility. All visitors must wear a mask inside the facility and check in at the front desk upon arrival where they will be screened according to CDC guidelines. Once guests are screened, they will be escorted to a visitation booth on the second floor of the facility. At this time, we are only accepting two guests per visit.

As Texas communities continue to make adjustments based on numbers of confirmed cases, we remain focused on taking all the necessary steps to protect our residents, their families, health care providers and community.


We screen all who are authorized to enter our facilities and prohibit entry to any who do not meet screening criteria. We implement personal protective equipment (PPE) protocols as outlined by the CDC.

How You Can Help

The worldwide shortage of PPE, including masks, is a reality that we are addressing. We have implemented protocols recommended by the CDC to conserve our PPE and are accepting donations.

We are currently accepting donations of the following items:

  • N95 masks and surgical masks
  • Disposable gloves
  • Industrial soap
  • Antibacterial/disinfectant wipes

We accept drop-off donations at all of our facilities, however we do ask that you call the main phone number at your local facility to schedule a delivery. A list of our locations can be found here.

For additional information and ongoing updates on COVID-19, please refer to local health departments, the Texas Department of State Health Services Coronavirus Disease 2019 (COVID-19) hub and the CDC’s (COVID-19) hub.


Bridgemoor Transitional Care logo

Corporate Office

1320 Arrow Point Dr.
Suite 506
Cedar Park, TX 78613
Main Phone: 512.524.7321