Important Updates regarding COVID-19,
Precautions and How You can Help
Bridgemoor Transitional Care is closely monitoring COVID-19 developments in partnership with our local and state health departments, Centers for Medicare and Medicaid Services (CMS) and the U.S. Centers for Disease Control and Prevention (CDC) for coordination and guidance. The safety of Bridgemoor Transitional Care patients, Bridgemoor Assisted Living residents and all Bridgemoor employees remains our top priority.
We screen all who are authorized to enter our facilities and prohibit entry to any who do not meet screening criteria. We implement personal protective equipment (PPE) protocols as outlined by the CDC.
On Tuesday, January 19, the Bridgemoor Transitional Care facility in San Antonio opened a unit for COVID-19 positive patients who need care after a hospital stay. The new unit adds much needed bed capacity as the COVID-19 positivity rate remains high in San Antonio, and the need for post-acute care for less critically ill patients with the virus continues.
The new COVID-19 unit is isolated from the rest of the facility with its own entrance, care teams, ventilation and air conditioning system, and break room.
Bridgemoor Transitional Care will continue to accept patients who do not have the virus on the second and third floors of the facility.
Essential Caregiver Visits
On September 24, 2020 the Texas Department of Health and Human Services (HHSC) issued a new visitation policy that allows for essential caregiver visits in patient rooms and resident apartments. No more than two essential caregivers can be designated per patient/resident and each patient/resident will determine who they choose to be their designated essential caregivers.
At this time, only one essential caregiver is allowed per scheduled visit each day, between 9 a.m. and 5 p.m., and we will not allow any visits without a reservation. Essential caregivers do not have to maintain physical distancing between themselves and the patient/resident they are visiting, but they must maintain physical distancing between themselves and all others. Essential caregivers must wear required personal protective equipment (PPE) during the entire visit. Essential caregiver visits will only be allowed for patients/residents who test negative for COVID-19.
To make a reservation for a scheduled visit, visitors must call the main line at the location they wish to visit prior to coming to the facility. Calling in advance allows us to schedule appointments and therapy sessions around the essential caregiver visits. If a visit is scheduled without 24-hour advance notice, the caregiver may need to wait in the patient’s room while the patient is in a therapy session.
We ask that you review the following protocols prior to your visit:
- All essential caregivers must have tested negative for COVID-19 no more than 7 days before each visit. Proof of test results is required.
- Antibody tests are not acceptable (IgM or IgG); a PCR test or antigen test is required. For options visit the website for your local health district.
- Essential caregivers must check in at the concierge desk upon entering the facility, sign a document acknowledging visitation guidelines and receive training from staff at initial visit.
- Essential caregivers must wear a surgical mask over the mouth and nose. A gown, gloves and face shield will be provided by the facility and must be worn inside at all times, including the patient’s room/resident’s apartment.
- To help us conserve personal protective equipment (PPE), the essential caregiver will be responsible for bringing the face shield with them on subsequent visits.
- All essential caregivers will receive a temperature check and will be screened for symptoms and exposure following CMS guidelines. A visitor will not be admitted with symptoms of COVID-19, an active COVID-19 infection or other communicable diseases.
- Staff members will ensure essential caregivers are informed of proper PPE guidance.
- Essential caregivers are required to maintain a distance of six feet from all individuals other than the patient/resident whom they are visiting.
- Essential caregivers will be escorted to and from the patient’s room/resident's apartment. The essential caregiver is not allowed to leave the patient’s room/resident’s apartment unescorted and must remain in the room/apartment for the duration of the visit.
- We ask that patients (and essential caregivers) bring as few personal belongings as possible, to help us reduce possible sources of exposure to COVID-19.
The health, wellbeing and safety of our patients, residents and employees remain our highest priorities as we welcome essential caregivers into the facility.
How You Can Help
The worldwide shortage of PPE, including masks, is a reality that we are addressing. We have implemented protocols recommended by the CDC to conserve our PPE and are accepting donations.
- N95 masks and surgical masks
- Disposable gloves
- Industrial soap
- Antibacterial/disinfectant wipes
We accept drop-off donations at all of our facilities, however we do ask that you call the main phone number at your local facility to schedule a delivery. A list of our locations can be found here.
For additional information and ongoing updates on COVID-19, please refer to local health departments, the Texas Department of State Health Services Coronavirus Disease 2019 (COVID-19) hub and the CDC’s (COVID-19) hub.